Everywhere you go information is being requested.
Don’t you just love that part of the performance year when Human Resources (HR) are asked to update Business Plans or scorecards? Or that point where it’s time to do the next round of talent mapping and your outputs will be used to support the shaping of the business agenda?
In addition to this, consider those of your Senior Executives who actively engage with HR, and are hugely number driven, who eat data for breakfast and constantly knock on your door requiring immediate updates.
It all begins with data
Looking at all the scenarios above the key ingredient is data, data and even more data.
I guess the good news is that at least there’s enough engagement from within the business for the data to be requested and just as importantly, the data has been collected in the first place. Imagine if the data wasn’t there! Now that would be one huge problem.
There isn’t the capacity within the team
But for many HR functions the challenge lies in the knowledge of what it will take to produce the deck and more pertinently the inherent tension brought on through having to produce the reports for the said deck. The intensity of producing reports is not always welcomed. Primarily because the activity to collate and sort the data eats into precious time which is already consumed with other essential ‘people’ related activities, or, the systems that host the data are not updated or easily accessible. This is assuming that you have some form of system in place in the first place.
Putting the internal customer first
Analytics and the insights that they provide, I believe, are a crucial part of the business journey. Consider the life cycle journey of customers: businesses have been garnering analytical insights on them for some time. However, can the same be said of understanding our internal customers at critical points of the employee life cycle?
Time for honest reflection
Where do people analytics sit in your business, and how do you personally feel when it is that time when you need to produce data and insight? Are you and your organisation comfortable playing with, and utilising analytics? Is it part of the HR function’s DNA and is supported by great tools and teams? Or is your response more likely to be “Oh no, not that time already. How am I to gather that quantity of information with the time and resources I have?”. In addition to this there is the even more critical tension point which is whether the requested analytics are the right data points to actually benefit the business…. never the less we regularly go ahead and produce them.
Good, bad or ugly, I have no doubt that you will have a strong viewpoint on data and analytics within HR; it’s a vital part of HR’s function, and is not going to disappear. If you would like one of our team members to connect with you to see what solutions exisit to ease any HR painpoints you may be experiencing when it comes to insight and analytics email us today. There's no point suffering in silence.