Jacky has over 20 years’ experience of leading and facilitating organisational and transformational culture change and is creative, encouraging and innovative in designing and delivering business solutions. Jacky has worked with business leaders in her corporate and consultancy roles to deliver commercial and tangible results. She uses great instincts and critical data to make connections that resolve issues inside businesses either at an individual, team or organisational level.
Jacky’s wealth of corporate experience has been gained from a number of sectors including complex and matrixed UK and European Financial Markets and Global Professional Services Firms including her role as Head of HR for the UK Commercial Bank, and for the European Commercial Bank and as Senior Business Partner of the Retail Bank for HSBC. Her professional services career includes working with Willis Towers Watson with their Investments and Benefits practices.
Jacky supports leaders in their drive to create environments to improve organisational effectiveness and human capital efficiency programmes which are developed to sustain business performance. She does this by looking at patterns of activity and behaviours which impact on how the organisation flows.
Jacky’s qualifications are a BA (Hons) in Social Science, an MSc in People and Organisational Development, Chartered Member of CIPD and Member of the British Psychological Society and Association of Business Psychologists.