Transform end-to-end solutions
What exactly is end-to-end solution operations? It's the sum of activities, tools and processes that support teams must manage successfully in order for a complete SAP solution to provide business continuity, agility and value.
Matthias Melich, Vice President E2E Product Management SAP AG.
The very nature and increasing complexity of enterprise software makes managing and supporting business operations and processes more and more complex and expensive. With enterprises typically spending 30% of turnover on business operations, organisations are keen to streamline processes, introducing efficiencies and improving performance wherever possible.
Affinity Service delivers end-to-end SAP business process Service Levels, from Customer Relationship Management to Supply Chain Management, ensuring the availability, performance and security of your business critical operations across your entire SAP landscape.
Affinity Service provides 'best of breed' service without the overheads and costs usually associated with traditional IT support. Affinity Service is more than a support service, it is a partnership that provides a seamless extension to your internal IT resources delivering a consistent high availability SLA with a strong emphasis on delivering excellence in client service and satisfaction. It ensures that your business critical SAP systems can be managed, supported and enhanced cost effectively, with minimal risk, throughout their lifecycle.
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