Do your highly skilled HR professionals spend the majority of their time performing mundane system administration tasks?

Do your managers spend their valuable time searching for the information they need to perform their jobs?

It is an all too often common complaint that trained HR Professionals are spending most of their time updating HR databases with employee data or gathering and supply information to managers rather than using their skills to help develop your business and having a positive effect on your bottom line.

It is well known that administering and delivering routine HR services accounts for a large proportion of total HR departmental costs from the costs of paper and postage to the sometimes unwieldy bureaucratic processes that consume employees time. Reducing these administrative costs and processing times while improving your operational efficiency will ensure the return on your investment.

The Solution is Self Service

To make that improvement, you need a solution that provides intuitive, easy-to-use self-service functions that will enable employees and managers to maintain their own personal information and control many of the transactions and processes once handled by the HR professionals.

SAPs Self Service solution provides your employees with:

• human resources information
• accurate, up-to-date employee information
• the freedom to focus on serving customers and achieving business goals
• access from any platform, anywhere, anytime.

Using Employee Self-Service (ESS), your employees can view, create, and maintain their own HR information like salary, bank information, and benefits, record their time, apply for holiday or submit expense claims. They can also update their skills profiles and sign up for training classes.

Using Managers Self-Service (MSS) will empower you managers to manage by providing access to job-related information and encourage them to adhere to HR processes by making them quick and simple.

The use of workflow and interactive forms automate paper based processes and further streamline administration. Data can be pre-populated and the user prompted for the information required by the use of pick lists. On completion the form is automatically routed to the correct recipient.

Self Service is deployed via the SAP Portal and SAP provides standard content and connectivity to your existing ERP system. The Portal also provides collaboration and knowledge management tools and is the platform for the deployment of other SAP applications such as E-Learning and E-Recruitment. The company intranet, and other applications can also be integrated in to the portal and by using Single Sign on technology can give your employees a seamless 'one stop shop' to the tools they need to perform their jobs.

Implementing the Portal and Service is really only the first step in the E-HR journey.