The Benefits of Implementing Self Service

With Self Service, employees, at all levels of your organization, work with friendly software interfaces and have innovative support for their business roles. Simplified access to relevant information will empower employees and managers while boosting productivity, efficiency and lower the cost and time spent on administrative processes.

Self-Service will help you shrink administrative costs by:

• eliminating duplicate data entry
• increasing data accuracy
• providing workflow-supported processes
• reducing printing and postage costs
• reducing inquiries to HR personnel
• freeing up professionals in administrative departments and all the managers at your enterprise from mundane administrative responsibilities
• allowing managers to be more productive, effective, and proactive
• cutting down on the number of phone calls and requests made by managers to various departments
  

Manager Self-Services:

• ensure faster and more informed decision making by providing real-time access to needed information such as KPIs, warnings, and analytical information
• reduce processing times through process automation
• improve HR productivity by automating paper-based processes
  

Employee Self-Services:

• improve productivity and job satisfaction by enabling employees to manage life and work events
• reduce processing time and error rate by giving employees fast and easy access to the data they need
• improve HR productivity by automating paper-based processes

By providing employees access to update their personal information and directing managers to select uniformed option through the use of interactive forms the quality of your data will improve contributing to an enhanced reporting capability.

How can Bluefin help?

The highly skilled Bluefin HCM consultants have a wealth of knowledge and experience amounting to 40 years SAP HR consultancy, working across multiple customers and across many different industry sectors.

We will help you to define and deliver the technology, taking into account the HR transformation process and the management of change activities required which we at Bluefin recognise as critical to ensuring the business buying required to make the project a success. Changing the way people work and their responsibilities should not be under estimated during a self-service implementation

Working with your team, the delivery of ESS and MSS will include:

• programme definition to identify your key requirements and project scope
• process re-design in line with best practice to ensure your are using self service in the most effective way and realise the full benefits
• analysis of technical infrastructure requirements
• identification of timescales and appropriate resource
• change activities - how to manage change, communicate and educate
• project delivery using Bluefins proven methodology

Want to find out more?

To find out more information about how SAP Self Service and Bluefin can help your business please contact us +44 (0)870 233 0404.