SAP Managed Services

Dedicated support for your entire SAP portfolio

We protect your SAP infrastructure round the clock - one less thing to keep you awake at night. 

Our practice manages the core factors of SAP applications (on-premise and cloud-based), infrastructure and business processes for some of the world's largest organisations. By leveraging our proven ATLAS managed service framework, we facilitate the successful transition of SAP business systems into an efficient managed services model; allowing you to focus on what's important for your organisation. Our framework takes complete ownership of the lifecycle of your enterprise applications with the flexibility and affordability you should expect.
 
 

Reducing your total cost of ownership (TCO)

We bring innovation to the table, using a model of continuous improvement to drive down your TCO.

We monitor your applications and highlight opportunities to make ongoing improvements to your applications through:

  • Issue detection and resolution
  • Automation enabled guided incident resolution 
  • Process workflow automation 
  • Service management.

 



Technical Debt Management

Deriving long-term business benefits from your SAP applications, not 'quick fixes' or workarounds.

Technical Debt (TD) is shorthand for using workarounds to make technical decisions to gain short-term benefit for earlier software releases. Often the need for a 'quick fix' means that a more reliable, longer-term solution is dismissed for the reasons highlighted in figure 1 below. By using the Technical Debt Management framework means we deliver long-term solutions that deliver real business benefits:



Fig 1. Technical Debt Management framework. Click here to see an enlarged  version.

 



Deliver more for less

We simplifiy and automate processes to reduce downtime in order to make IT and business processes more efficient. Here's how:



Fig 2. Automation for reduced downtime
 



Monitoring

We add automation into our monitoring service to make your system more accurate and less prone to errors. See how:


Fig 3. Automated monitoring. Click here for an enlarged version.


User audit services​

We implement the SAP user audit methodology; we offer single user audits through to complex segregation of duty and end-to-end business process audits. Here's how:
Fig 4. An overview of our user audit service

​6 reasons to put your trust in us 

We understand that your investment in enterprise software is critical to the day-to-day operation of your organisation.

For that reason, you need to certain that your partner can deliver and keep your applications running as they should. Here's 6 reasons why you should put your faith in us:



Client testimonials

Through effective management, we've helped take the pressure off the shoulders of global IT teams. See how your role can be transformed by freeing up your time:

     

 

Put your faith in us

Get peace of mind - let us take control of running your SAP portfolio