Improve sales force productivity with mobile sales
Watch Bluefin's submission in the Demo Jam final, SAP TechEd, Vienna, 2009
Two tools are essential to the sales professional today - a Customer Relationship Management (CRM) system and a Smartphone.
Combining the two can make the sales force more efficient, with access to CRM information, even while travelling. If adoption to CRM increases and the system is updated regularly, further benefits can be unlocked, such as providing better information for management, forecasting and faster customer service response.
Business benefits
- More time for selling: Utilise otherwise unproductive time, like travelling, to get on top of administrative work during spare moments, leaving more time for meeting with customers.
- Improved user adoption: Reduce frustrations associated with laptop-based CRM solutions. Respond to the need for anytime, anywhere access that is driving an evident preference for mobiles and handheld devices.
- React to changing circumstances: Effectively use time freed as a result of late diary changes. Having access to CRM data on the move frees time for more proactive tasks. A salesperson can even use mobile CRM to find customers nearby with a view to arranging an impromptu meeting.
- Improved customer relations: Anytime access to account histories, opportunities and other customer data increases transparency between you and your prospects, ensuring better, more productive preparations, meetings and mutual business outcomes.
- Improved predictability and corporate 'memory': Being able to updates sales information, contacts and activities as events happen builds a more complete view of your pipeline, as well as a powerful base of real-time intelligence.
Bluefin Solutions can:
- Assist in selecting the optimum mobile solution to improve the sales process.
- Implement and extend a packaged mobile sales solution.
- Implement and extend a bespoke mobile sales solution.