Increase cash flow with Proof of Delivery (PoD) efficiency
In responding to today's compressed order to delivery lead-times, organisations often overlook activities across the supply chain which, result in business inefficiencies and impact customer relationships. Furthermore, poorly joined-up processes and inefficient handling of paperwork often mean additional costs to resolve avoidable customer disputes and delayed invoice payments.
Businesses need to address one key question - why are customers are not paying on time? Key questions that automated systems must answer include:
- Does the invoice reflect what was actually delivered?
- Does it reconcile with the goods dispatched?
- Are too many credit notes being raised each month because invoices weren't prepared correctly?
Furthermore, many retailers now measure supplier invoice accuracy and will use that measure in sales and supply chain negotiations as a tool to leverage cost reduction. Efficient Proof of Delivery (PoD) processes can drive greater benefits throughout the supply chain and to the bottom line.
Business benefits
- Improve cash flow: Minimise disputes and ensure prompt payment by ensuring your invoices are "right first time". Reducing the time taken to deal with payment of delivery queries can greatly improve cash flow and working capital.
- Reduce a reliance on credit notes: Improve customer and supplier relationships and enhance finance processes by reducing the volume of credit notes.
- Improve visibility across the warehouse, distribution centre and third-party logistics: Increase visibility by providing more timely information to deal with customer queries and provide a valuable tool for addressing third-party KPIs.
- Improve process efficiency: Increase customer query response time and reduce the manual effort and resource required for collating, filing and potentially retrieving paper-based documents. This is achieved through automating scanning and control, electronic storage and document retrieval.
SAP ERP technology
A solution combining SAP's PoD and Document Management System (DMS) components introduces scanning automation, efficient document storage and retrieval with seamless integration into key supply chain processes.
How Bluefin Solutions can help
Bluefin Solutions has experience in implementing all aspects of SAP ERP technology, including technical scanning integration. Bluefin has helped businesses achieve significant business benefits in this area, using either an extension of the DMS solution or implementing the entire SAP PoD functionality.
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