Drive BI user adoption
Do your employees choose to use BI? For many organisations the answer to this question is "no".
Instead, like water, the business will take the path of least resistance, and simply develop its own reports. There are risks associated with this tactical, supposedly easier option of manually based reporting, as business decisions are based on inaccurate, out-of-date and sometimes contradictory information.
Classic barriers to adoption of an enterprise wide BI system include:
- "I don't have to" - discrete solutions already exist to handle individual issues.
- "I don't trust it" - without visible reconciliations, data quality is questionable.
- "I don't understand it" - fear of the new.
- "There is an easier way" - if IT's approach to BI isn't agile, the cottage industry approach may be seen as quicker.
- "It is slow or out of date" - a badly architected BI system will not meet expectations.
- "It hasn't got 'x' in it" - if data is missing, users will resort to Excel downloads and macros.
However, the most tangible measure of success for any BI implementation is number of active users. To put it simply, the aim of the game is to build a suite of reports that every user can understand, find helpful and choose to use.
Without successful adoption, BI cannot deliver business benefit. Focusing on meeting user expectations will provide clarity on what to do to help successfully re-launch or implement a BI platform that realises the promises of BI.
Bluefin Solutions can:
- Work with you to understand the specific culture of your organisation and apply the methods that will work best for you, rather than rely on standard industry rhetoric.
- Apply Bluefin's agile approach to BI implementations based on its three pillars - collaborate, visualise and iterate.
- Produce a clear roadmap detailing the steps you will need to follow to achieve it.
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