Insights

Jim Cook

Head of CRM

Jim Cook is Head of CRM at Bluefin Solutions. 

He joined Bluefin in 2006 and became Head of CRM in 2008. Since then, the CRM capability has grown from strength to strength, consolidating Bluefin's position as a leader in the CRM UK marketplace. Jim has built an exceptional team of functional and technical consultants with a reputation for delivering excellent solutions that provide significant business value to customers. 

He has worked with customers across multiple industry sectors and has been heavily involved in two TPM implementations, an area in which he is expert and thought leader. 

Prior to joining Bluefin Solutions he worked at Diagonal and started his first SAP implementation for Unipart in 1999.

 

The following list of blog entries can be refined by clicking on a category or month in the right-hand sidebar.

04 Apr 2012
Don't just leave all the great SAP solutions with the techies
categories: Asia Pacific, CRM, SAP, Business, Data Quality

16 Dec 2011
Is it the technology that's holding us back, or just our imagination?
categories: Business Intelligence (BI), Emerging Technologies, Mobile, CRM, Service-Oriented Architecture, HANA, Consumer Business, Asia Pacific

06 Jun 2011
SAP TPM - evolution not revolution
categories: CRM, Trade Promotions Management, Planning, Business Objects, Consumer Business

10 Jun 2010
Bluefin's CRM Project Methodology
categories: Agile Methodology, CRM, Consumer Business