Everything you need to know about us in just six questions 

Who?   
Bluefin Solutions is the UK's largest dedicated SAP consultancy. Bluefin's support service offers both on and off-site support, development and technical services.

What?
We offer a comprehensive SAP service, from first line support to strategic advice. Our teams, with the backing of Bluefin’s full SAP consultancy expertise, can help with application development, system health checks, load monitoring, quality assurance, upgrade planning, system administration, data reconciliation – anything, in fact, that will help you get more from SAP, more reliably.
 
When?
24/7. SAP is business critical – so you should never be more than a few seconds away from support.

Where? 
Customer contact is exclusively through our Liverpool or London support centres – which means your IT teams will always be able to deal with someone local. Overnight support and remote development can be provided from the Bluefin Malaysia office giving us true round the clock capability.

How?  
We offer a tailor-made, bespoke service that covers the SAP landscape. Clients select a service level from a menu of options – but we ensure that contracts are flexible. Our commitment is that no contract should limit or prescribe the professional standards we will adopt to solve a problem. We supply weekly utilisation reports to your precise specification – and conduct regular, on-site reviews to ensure your needs are met.

Why?

• Blue-chip client base
• Superb customer satisfaction 
• Demonstrable expertise in even the newest aspects of SAP
• Low staff turnover
• Open-book approach to account management
• Employee-owned – with a long-term commitment to quality and flexibility