Think Bluefin. Think SAP Payroll Support. Paying employees correctly and on time is one of the most important responsibilities of your company or organisation.
Payroll by its very nature is a high pressure activity with tight deadlines so time to deal with issues when they do occur is limited. Having experts at hand to help when problems arise can be an important life line.
With an integrated system like SAP, problems that present themselves during payroll processing may be as a result of an upstream process not being right. Having a good knowledge of your SAP system and business processes, combined with the time to investigate are vital in tracing the cause of problems and resolving them.
Apart from the day to day running of a system, routine maintenance and updates are required to make sure your system is up to date with the latest statutory and company policies. Your colleagues in the payroll department are often busy with other tasks and too busy to deal with system maintenance so access to an experienced team to perform these updates for you can be invaluable.
How it Works
With remote access into your systems the Bluefin consultants have instant access to immediately start investigating your system issue.
Other work can also be carried out remotely allowing us to work flexibly and cost effectively but if on site consultancy is required then this can be arranged too. Customers Bluefin Currently Supports - Organisations who have a capable internal team but require specialist help and advice on an ad-hoc basis, and occasionally have peaks in demand that they can't satisfy internally
- Organisations who are starting out on their journey, and wish to have advice at critical points
- Organisations who wish to outsource part or all of their SAP support operation
Different Ways of Supporting our Customers - Solving productive issues that their internal support team cannot resolve
- Getting advice on how to develop a particular solution in house
- Performing QA work on in house work
- Remote development work
- Technical assistance with upgrade planning and execution at key stages
Why you Need Bluefin HCM Support
You have access to our dedicated, highly motivated Bluefin HCM consultants who between them have a wealth of knowledge and experience. This experience is not only technical but includes end user experience too, so they fully understand the criticality of the issues you may experience.
Collectively the team has:
- 9 years experience working as payroll end users.
- 40 years SAP HR and Payroll consulting experience including:
- UK Gross to Net Payroll
- Personnel Administration
- Organisational Management
- Time Evaluation - positive and negative
- Time Management
- Benefits
- Compensation Management
- ESS/MSS
- Travel Management
- Personnel Development
- Training and Events Management
- Recruitment
- Worked with more than 40 customers in varying industries including:
- Oil and Gas
- Manufacturing
- Utilities
- Retail
- Telecommunication
- Public Sector
- Banking
- Pharmaceutical
- Construction
- 4 years experience of supporting live HR and payroll systems ranging from 100 employees to 75,000
Our highly skilled team work collaboratively together sharing knowledge and ensuring that the best service is always delivered eliminating any risk to your business. The team will provide you with:
- Robust and reliable support for your systems and applications
- Responsive and flexible resourcing
- Faster implementation of SAP developments
- A long term relationship leading to widespread knowledge of your systems across a number of consultants
In addition to great support, you also get a variety of other services designed to make your life easier. For instance, we give you access to a report showing exactly how much of your support entitlement you have used, and where it has been used. This will help you maximise the benefit that you get from HCM Support.
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